Bicycle Mechanic and Customer Service

Islabikes, Inc

Islabikes is looking to add a member to our team who will primarily serve as a workshop mechanic and provide customer service support as needed. Interest in bikes is a must, although that interest can range from enjoying a casual summer ride to the park or racing regularly. We’re passionate about the wellbeing of children and fully believe that getting children on quality bikes at a young age helps to create healthy and active lifestyles.
We are looking for a person who:

  • Can multi-task and communicate effectively, thus building strong relationship with their colleagues,
  • Values simplicity within working practices and processes to maintain efficiency,
  • Is attentive to detail with an understanding of premium aesthetics,
  • Focuses on delivering high standards with consistency,
  • Is passionate about exceeding people’s expectations,
  • And has an interest in cycling or a passion to learn more

We can offer you:

  • $25-28K dependent on experience and paid as an hourly rate based on 37.5 hours per week,
  • Full-time work, 9-5 Monday through Friday with occasional Saturdays,
  • An emphasis on humane working hours,
  • Fully paid individual health insurance,
  • 28 days paid holiday (including the holidays we are closed) as well as the option of an additional 10 days unpaid leave,
  • Annual salary reviews that consider inflation, performance and personal contributions to the business,
  • A clean working environment with a shower and changing room,
  • Full, in-house training,
  • A discount is available on our bikes for personal use as well as for friends and family,
  • A positive working environment with opportunities to build your skill set and knowledge and develop professionally,
  • And a great location that is easy to get to via bike or TriMet.

In addition to this we offer a 10-week, paid sabbatical after every 5 years of service. At Islabikes we want all our team members to take a break. We pay you for the whole ten weeks, providing the freedom to pursue something you wouldn’t normally have the time to do. Our aim is that you will return with a renewed, refreshed and revitalized attitude to work and life.

About us:

Islabikes was founded by renowned British bicycle designer Isla Rowntree, one of the few female designers in the industry. The company has singlehandedly redefined the notion of a child’s bicycle with a product unparalleled in its quality, lightness and depth of design detail.

In 2013 we opened our first overseas store in Portland, OR. Every bicycle is prepared here to order and shipped direct to the customer nationally. As a small business, we are keen that everyone works to their strengths while working together as a team and ultimately enjoy the challenge of being part of a growing company. We are located at 2113 SE 7th avenue, just a few blocks north of Division.

Full Time
Portland, OR 97214