Retail Manager – PDX

Snow Peak

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication – and they’re serious about play.

The Retail Store Manager is responsible for supervising the retail team, leading the store’s strategic objectives, and assuring day-to-day operations are completed by maintaining reporting and inventory. To be successful in this role, the Store Manager will need to maintain a profitable store.

This position is a full time salary position with benefit eligibility and reports to the Senior Sales Manager.


Share a passion for the outdoors and the beneficial role it plays in people’s lives
Express curiosity and creativity by taking initiative and be resourceful
Understand your effect on business targets
Make a memorable impact by being approachable, respectful, responsible, and joyful
Value all people for their skills, experience, and unique perspectives

Manage Store Operations
Resolve escalated customer issues
Reconcile accounts and make deposits
Create and oversee purchase order completion
Manage inventory and forecasting
Ensure that health, safety, and security rules are followed
Lead Store Strategy
Plan and implement strategic objectives that fulfill the mission and the goals of the department efficiently and effectively in collaboration with leadership team
Evaluate, improve, and report the efficiency of business processes and procedures to enhance profitability and qualitative results
Establish, maintain, and present reports to key stakeholders
Engage in effective feedback systems to monitor and communicate operational and strategic alignment with interdepartmental objectives
Manage departmental budget and profitability metrics
Supervise Retail Team
Collaborate with Human Resources to recruit, select, and hire an appropriate team
Enable employees to meet Snow Peak’s expectations for goal accomplishment by overseeing onboarding and continuous improvement
Monitor employee work schedules including assignments, training, paid time off, and overtime
Develop employees by coaching, mentoring, and providing effective performance feedback
Communicate transparently and resolve conflicts to foster a successful team that encourages the appreciation of diversity as well as cohesiveness
Performs other related duties and projects as assigned

Bachelor’s Degree
5 years working in a retail environment
2 years managing or leading a team

Experience with Japanese language and culture
Experience in the outdoor, retail, or apparel industries

Prolonged periods of standing
Must be able to lift 50 pounds at times
All of our employees enjoy paid time off for making an impact and qualifying sick leave. All of our employees are also eligible for wilderness first aid certification, donation matching, annual company retreat and/or camping trip, mass transit assistance, access to online professional development training, a Snow Peak gear package, a seasonal Snow Peak Apparel allowance, and generous discounts on Snow Peak gear and apparel.

In addition, our permanent full time employees also have access to medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, paid vacation and holidays, bike commuting allowance, free mental health appointments, and paid parental leave.

At Snow Peak we value all of our employees by providing competitive and equitable base pay, and by promoting a progressive culture of trust, collaboration, inclusion, and development.

Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.

Full Time
Portland 97218