Fulfillment Manager

Rustek

We’re looking for a part-full time fulfillment manager to pick up shipping, order fulfillment/production and basic customer service duties, details include note writing, packing and shipping and occasional production help to complete orders, as well as answering email inquiries and redirecting inbound emails to the appropriate team members. Hours are flexible and will vary weekly, minimum 20-30 hours, with potential up to 40hrs/week. Willing to accommodate minimum/maximum hour requirements. Competitive hourly pay. Potential for growth into management position.

Experience in the following a plus, but not a requirement:

  • Shipping and Fulfillment
  • Customer Service (email, phone or in store)
  • Retail Sales
  • Previous Small Business Experience

The ideal candidate will be punctual, organized and thorough. Ability to self manage, meet deadlines and remain organized while managing dozens of complex orders are fundamental requirements for success in this position.

We’re a small, tight knit team, so we’re looking for applicants with a positive, can do attitude, an excitement to be part of a small team, and most importantly a passion for customer service. If putting smiles on strangers faces you’ll never meet doesn’t sound like your idea of a good day, this is not the right position for you. You will be writing each one of them notes and taking ultimate care of these customers, its important to derive satisfaction from this and take pride in customer care. This position is where the rubber meets the road of customer experience in our company, creating delightful experiences that create faithful customers for life. If this sounds interesting to you, we’d love to hear from you!

Bonus Proficiencies/experience:

  • Decent handwriting
  • Woodworking Experience
  • Customer Service Experience
  • Adobe Creative Suite Proficiency
  • Social media management

If you’d like to apply please send a resume and a brief cover letter with a little background on why you’re applying for the position and why you’d like to work at Rustek to clayton@rustek.co we’ll be excited to set up a time for an interview – thank you for your interest, looking forward to connecting!

Part Time
Portland, OR